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Friday, April 17, 2009

something to be concerned about?

I think I've been scammed.

Which wouldn't be the first time but this one I'm particularly steamed about.

About a month ago, I received a notice in the mail from a bank. It read on the envelope "Important information about your account". Funny enough, I don't have an account with that bank, still, I felt compelled to open the envelope.

For years, I've had a Visa credit card through Suntrust bank. This letter informed me that Suntrust could no longer afford to keep their credit card division running so they sold their credit card accounts to Bank of America and that in a few weeks, I would receive my new Bank of America credit card in the mail. A few weeks later, just like they said, I received my new credit card.

I called the number on the back of my Suntrust credit card to find out if all this was legitimate and it was forwarded to Bank of America customer service department. They told me I should have also been informed of this change through Suntrust, which I was not. With that call, I had unknowingly activated my new card so my Suntrust Visa could no longer be used at that point.

Fine, whatever. I've been using my new credit card without issues. Until today...

Today I received a notice in the mail that I was pre-approved for a Suntrust Visa credit card. Um...sorry, come again?!

I have an appointment with my bank's financial advisor next week which is something I do every few years to make sure that the kids and I are up-to-date with the kinds of accounts best suited for our needs. And when I'm there, the bank is gonna' get a serious piece of my mind.

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1 Comments:

Blogger Bird Shit and Baby Caca said...

that would make me nervous too...I hate when banks change names. I can never keep up w/ them.

April 17, 2009 at 10:34 PM  

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