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Friday, January 16, 2009

did i say i sometimes hated people? my bad, i meant that sometimes i really fucking hated people!

Let me just give y'all a little disclaimer here...not only am I twitching and itching, getting ready to jump outta' my skin over something that happened this evening, but I'm close to receiving my monthly "bill" and that certainly hasn't helped matters at all. As with all my rants, when I'm this super pissed I tend to curse excessively so be prepared to bleach out your eye sockets when you're done reading! I also tend to rant for, like, forever, so if you don't like lengthy posts pass this one right by. If you do, then grab your beverage of choice and sit still for a few minutes.

Let's go back in time, shall we? October 29th, 2008 to be exact. My old cell phone was slowly but surely falling apart and I was tired of trying to listen people through white noise static. I went to my local cell phone provider, whom I've been a loyal customer of for the past twelve or so years, and explained my situation to them. As a long-time loyal customer, I was offered a free phone as has been the case numerous times in the past.

The phone I chose, as I have before, is a simple phone. I don't need a Blackberry or any other device that allows me to put on it my Last Will and Testament, access my Swiss bank accounts (yeah, don't I wish!), offer my latest dump measurements or add my newest gourmet recipes (like I can even cook!) nor do I need one that can shoot laser beams in all directions. Not that there's a phone that can actually shoot laser beams but that would be cool, wouldn't it?! Anyway, just give me a fucking phone that can save all my contacts and I'm a happy camper.

Well, let's just say that since early November 2008, this happy camper has been ready to don an old hockey mask, change her name to "Jason" and walk around killing off whomever dares come in close proximity.

My newest cell phone has never worked right. Almost right off the bat, people spoke like they were under water and I heard from more than one person how rude I was because I kept asking "What?" to every question asked. Did I build this fucking cell phone you turd nuggets?! I apologized anyway because that's what nice people do. Oh shut up, I am too nice!

Since October, I have also had a very weak signal inside my home. Because I am an ancient fart and still use dial-up for my computer, I require my cell phone at all times while my land line is tied up with the computer and I require that my cell phone actually works. So I waited and waited and last week I felt I had waited long enough. I went into the cell phone provider to tell them that my phone was a piece of crap (exact words) and that something needed to be done to resolve my cell phone issues.

Now, I can understand how that would come across...if I was the only one dealing with such a problem but there were two other people in the store at the exact same time with the exact same issues with their phones. And the people who worked there were less than helpful because no one really knew what the problem was or could be. Try a new SIM card? Sure, why not! Not quite sure what a SIM card would have to do with the weak signal inside my house but sure, I'll try anything at least once! *wink wink, nudge nudge*

They wouldn't give me a free phone because the phone was too new. Unfortunately, all the phones advertised as FREE were actually quite expensive and I wasn't about to dish out money for that kind of crazy shit! Last but not least, they took my name and address down and PROMISED that within the week, I would hear from a technician who would come out to my house to make sure it was not a cell tower issue in my area. Do you think I ever heard from that technician? I'm wondering if I'd held my breath if that would have helped the situation?! Or maybe I'd just be a dead, dissatisfied cell phone-user.

The latest and greatest to happen to this POS phone I have is that starting today, it no longer allows me to make out-going calls while I'm inside my house. Nope, all I get is that ear-piercing beeping in my ear followed by the ever-popular 'network busy' message flashing on my phone screen.

So I called the provider and basically told them "Fix my phone NOW or eat shit!". Well, fixing my fine right this very instant was not possible because, as far as I know, there is no way to teleport ourselves from here to there and make things better all in the matter of a minute. First, I let loose on a customer service TECH. Had I known that he was just a tech and couldn't help me with my account or any customer service issues, I wouldn't have wasted half my life telling him what was going on. And when I couldn't stand to hear him say for the umpteenth time "I completely understand how you feel.", I asked him to put me through to someone who would actually do something for me.

I wound up with Caroline who was so helpful, I would have reached through the phone and given her a sloppy wet kiss on her girly region had I been able to. She hooked me up with a brand new state-of-the-art cell phone FREE OF FUCKING CHARGE. Now how's THAT for service with a smile?! Of course I won't actually get to lay my hands on that phone 'til mid-week but I guess I can't expect Caroline to walk on water for me or change water into wine. She should be able to do just that but I guess I'll just settle for the free phone. *wink*

Then there's my kids' computer. *sigh* Does everyone remember that fiasco when school was in session, my son needed his computer for school work but neither of my kids happened to mention to me that their existing computer was shot to hell and I had to fork over the big bucks for a new one? Remember how easy a time I had with the purchase and the numerous issues that followed? Well, now there's yet another issue with it.

The other night, out of the clear blue, the browser stopped working. According to the phone company that I purchased the DSL from, they could see from their end that the Internet connection was working just fine but it seems that the wonderful security software I was encouraged to buy from salesperson A at Best Buy, claiming that it was the latest and greatest security software on the market, has allowed a virus in to fuck with the computer. Apparently, this phone company has seen this type of problem on numerous occasions before with this software. Now I have to take the computer back to Best Buy tomorrow so they can figure out the fucking problem and so that I can rip them a new asshole about being told that I was purchasing a great security software package that allows viruses in instead of keeping them out! Motherfuckers!! It will get resolved but nevertheless, another headache to be dealt with.

Last night my son had his fourth basketball game. His team has won all four of their games so far and are really proving to be a great team. But that's not why I'm pissed and this time it has to do with a person and not technology.

Back in the fall during my son's football season, I befriended this gal, another mother of a player. I had met her briefly last year through another friend and in the fall, we really became decent friends.

Lately, we've been doing some stuff together, the movies, drinks, etc.. However, last night something was wrong and the Ice Princess as I now have dubbed her, was completely foreign to me.

I took into consideration that her mother is currently dealing with some health issues and that she may have been preoccupied with that so I gave her the benefit of the doubt. That was after she climbed onto the bleachers on my side and walked across me to sit by the side of the friend I met her through. Kinda' rude if you ask me but these two are as thick as thieves so no big deal. We can't all have the strong, tight friendships we'd like to have.

The IP barely spoke to me, in fact, now that I look back on last night, she only spoke to me when I spoke to her. Never once did she initiate conversation with me. Not to make excuses for her but she did seem to be a little out of sorts and when I called her today to tell her that my daughter wanted to see "Twilight" again and asked if she'd care to join us (she's seen the movie about 20 times!), she said she had come down with something and it wasn't likely that she'd leave the house. She told me that our mutual friend, the one whom she sat beside at the game last night, was going and to call her but I bailed saying that my daughter was probably going to be tired from her soccer practice this evening, told her we'd do it another time and wished her well.

Not an hour later, I got a call on my cell phone from her cell phone. Yeah, she felt so sick that she was out and probably going to see that very movie with our mutual friend. I tried to call her back from my cell phone but, of course, I got my favorite 'network busy' message flashing it's evilness at me. I called her from my house phone and do you know the bitch hung up on me!

Now, I know the difference between an accidental disconnected call and someone hanging up, and that was a hang up. I thought I had gotten the wrong number but sure enough, when I checked, it was the right number and I called back. Do you know that fucking crusty cunt forwarded me to her voicemail?!

I called her house and left the following message on her voicemail...

IP, it is about 8:10 on Friday night. I saw that you tried to call me on my cell phone but, as you know, it's not working right and not only could I not hear you but when I tried to call you back several times from my cell phone it kept giving me a 'network busy' message, the newest of my problems with my phone. I tried calling you from my house phone but you hung up on me the first time and sent me to voicemail the second time. Not sure what I did to deserve that kind of treatment but nevertheless I'm not pleased with it. There really isn't a reason for you to return my call because such rude behavior towards me won't be tolerated.

- CLICK -

I don't know about you, but I'm fairly certain I made myself very clear.

Not two seconds later, my house phone rang and it was she. By that time, I was already logging onto my computer and its connection cut her off. I know I have a voicemail or at least a partial one, but chances are it will be deleted without being heard. As for her reaction to my voicemail? I always anticipate the worst and I always plan my comebacks well in advance just in case. I'm not sure I'll have to use them or even waste my time using them because at this point, I'm not even sure she's worth my friendship.

Yes, the latter is really what has gotten me into a tizzy this evening because, as in my last post, I am not deserving of this kind of treatment. I may sound like a royal fucking twathole on here but in real life, I can be such a great friend to people if they allow me.

With regards to my last post, thank you to all those who responded and offered me their opinions. I have always felt that those removed from a situation can always see things more clearly and I was glad to have received all of your well-thought-out responses.

HOWEVER...

Just a little while ago this evening, my phone rang and it was my long lost lusted-after friend whom I thought had blown me off like a human tumbleweed. He called to see how I was doing and to tell me details of what was going on. So I wanted y'all to see with your own eyes that I retract everything negative I said about him because as a few of you wrote, he's just dealing with this shit and can't be bothered with anyone or anything that doesn't have to do with his present situation.

Rant over. In the immortal words of Captain Jean-Luc Picard of the Star Ship Enterprise, "As you were."!!!!

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1 Comments:

Anonymous Giggle Pixie said...

Ugh, I absolutely hate it when all things technological decide to be bastards all in the same week, and then we have to deal with customer service reps for hours on end to try to get things resolved. Why does everything have to be so complicated with them??? Grrrr... I'm glad Caroline was so nice and she's getting you a new phone. Hopefully this one will be much better! And that female friend you mentioned sounds kind of like a fair weather friend to me. No big loss there!

January 18, 2009 at 11:21 AM  

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