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Saturday, April 25, 2009

now just wait a cotton pickin' minute!!!

Nike Air Rift sneakers. Designed on the principle of the African runners who run barefoot. I'm not a runner but I do know cool when I see it! Very comfortable sneakers. Lightweight, feels like you're walking on air. Or in bare feet. Not really but they are comfortable.

When they first came out years ago, the were in the $80 to $90 range. I'd wanted a pair for a really long time but Nike doesn't make them in abundance anymore, the ones they do offer on their site are in ridiculous patterns, I'm not gonna' pay that kind of money for a houndstooth pattern on my sneakers and they're not sold in stores. So when I did a little Googling a week or so ago and found a pair for $65, no tax and no shipping and handling, I thought it was too good to be true.

Nevertheless, as I mentioned yesterday, I received my sneakers in the mail yesterday. All the way from Shanghai, China. Hmmm....

I was organizing my receipts earlier today to be filed away and I found the receipt to the shoes. On the bottom of the receipt were the following charges:


$4.00 (shipping)

Total: $319.00

I'm sorry...

"Watchu talkin' about, Willis?!"

Clearly, this is not right. Not only did it say on the online form I filled out that one pair of Nike Air Rift sneakers cost $64.99 but I have a receipt to prove it.

Thankfully, I checked my credit card statement and the proper amount was listed on it. Phew! If anyone has any thoughts to what those charges are on the receipt provided with my sneakers, please feel free to enlighten me!

And if luck would have it...

As I was examining my credit card statement, I did happen to spot a strange charge on it! I called the number provided on my statement and the company sells running equipment.

Huh?! Last time I checked, I had exercise-induced asthma, bad knees and, oh yeah, I DON'T FUCKING RUN!!!!

I've never had to dispute a charge before. I called my credit card company and while I was on hold waiting for a customer service representative, I saw something odd about this transaction - it was made with my Suntrust Visa credit card. The very same one that should have stopped working once I activated my new Bank of America credit card.

Motherfuckers. Someone out there is dying to get their ass kicked.

So now I have to play the waiting game since it takes a payment period or two before the dispute is resolved. In the meantime, I was instructed to contact the merchant to find out WTF is going on. Since they don't have weekend working hours, I had to send an Email asking them to have a representative from their company respond to my Email so that this issue can be properly resolved.

Guess what?! Not ten minutes after sending the Email message to the company did I get a response back. Here's how it started:

Oh no! I am so sorry to hear that the auto renewal caught you off guard.

The charge is for your VIP membership renewal. As stated in your club handbook, this renewal is automatic for the convenience of our members. If we caught you by surprise, we apologize, this was not our intention.

*shakes head*

There's more but it would be pointless to bore you with the mindless words of a person who is clearly illiterate. What is it going to take to make this twat understand that I AM NOT, NOR HAVE I EVER BEEN, A FUCKING MEMBER AND I DIDN'T AUTHORIZE ANYONE TO MAKE ANY FUCKING CHARGES ON A NON-WORKING CREDIT CARD?!?!??!?!

This whole dispute is going to make me go on a murder rampage. Dumbassmotherfuckingdouchebagassmunchers.

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Blogger Charlie said...

Sounds to me, Gertie, like that Suntrust card is a scam, as you suspected a few posts ago.

My advice: take the card directly to the bank (and bypass India) on Monday and, in your calm, cool, collected way, ask, "What's up, mo'fos?"

April 25, 2009 at 9:10 PM  
Blogger Koolio said...

Charlie, already ahead of you. I have plans to stop by the bank as soon as they open Monday morning. And if the shit doesn't sound right, I'm getting another Suntrust card and ditching the BOA one.

April 25, 2009 at 9:22 PM  
Blogger Leave It To Cleavage said...

Koolio-have you checked your other statements to make sure that you have been charged before? A friend of mine tried some service and never realized it but they've been charging his credit card every month for almost 2 years now. It was also some VIP autorenewal service.

April 25, 2009 at 9:36 PM  
Blogger Koolio said...

Leave, I'm not gonna' go back through all my other statements to see if they've previously charged me. I don't need to get more annoyed than I already am with this situation! The fact is, I caught it now and it will get taken care of one way or the other.

April 26, 2009 at 8:11 AM  
Blogger Billychic said...

Holy shit! That made me laugh so hard I almost peed my pants. I'm so sorry you have to go through all that bullshit.

Hey! Please come back to OW - I've been a lousy moderator lately, but I noticed you weren't there and I miss your posts.


April 26, 2009 at 2:37 PM  
Blogger Bird Shit and Baby Caca said...

I would be flipping out too! I hate even losing $1 so $319 would send me over the edge LOL

April 27, 2009 at 9:16 AM  

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